Jannell Stairs, Resort Manager

Jannell is a native to the Sunshine State. Born and raised in central Florida. Jannell is a licensed Community Association Manager with over 20 years of customer service experience, ranging from retail to hospitality. Jay first joined the Zeman Family 7 years ago, starting in the mobile home division and moving over to the RV side. Jay’s interests include traveling, anything automotive related, entertaining friends and family, and being a foodie.

Tessa Hanafi, Guest Services

Tessa is a Florida native, born and raised near downtown Orlando. Tessa has over 15 years of experience in customer service and is a Florida State Notary. She transplanted to the Mims/Titusville area after joining the Zeman family in May 2021. Tessa likes to spend time with her family, making others laugh, gardening, writing, and reading. 

Amber Larsen, Guest Experience

Amber is a central Florida native. She has over 20 years of customer service experience and 5 years of experience in event planning. Amber joined the Seasons in the Sun team in April 2023. In her free time she enjoys spending time with her daughter, friends and family. Amber’s interests include traveling, geocaching, the beach, music and art. Amber’s favorite quote is “Live life with love, smiles and laughter”.

Frieda Wood, Housekeeping

Frieda is originally from Idaho, grew up in Virginia and moved to Florida 10 years ago. Frieda has over 30 years of experience in customer relations, and sales. She joined the Seasons in the Sun team in March 2023. Frieda is an avid animal lover and has worked with rehabbing displaced and injured animals. In her free time Frieda enjoys lounging in the pool with a cool drink. 

John Walls, Maintenance Tech

John grew up in Arkansas and transplanted to Florida in 2009. He has been married for 27 years and has 4 wonderful sons. He joined the Seasons in the Sun team in 2019. John is an avid food lover and country music lover. During his time off he enjoys spending time with his family and playing games.

Larry Cassidy, Maintenance Tech

Larry grew up in Astatula, Florida. He’s been married 46 years and has 3 children, 14 grandkids and 2 great grandchildren. Larry has over 25 years of experience as a carpenter. He retired from the City of Titusville after 18 years as a Sr. Maintenance Tech. In his free time he enjoys spending time with his family, fishing, and golfing.

Leslie Taylor-Rharbi, Director - Zeman RV Resorts

Ed Zeman, Chairman - Zeman RV Resorts

We are always on the lookout for dedicated, hard-working people who share our commitment to excellence and customer satisfaction. In return, we offer excellent career opportunities with competitive salaries and exceptional employee benefits.

CURRENT OPPORTUNITIES​

Description

The Seasons In The Sun RV Resort, a 55+ RV Resort, located in Mims, FL, is looking for a Guest Services Office Assistant. Office Assistants handle the routine office work and administrative responsibilities of the resort.
 
  • Establish rapport with guests and prospective guests, file resort comments, suggestions, and complaints, and forward to the appropriate manager
  • Prepare and distribute guest and resort communications (i.e. rule reminders, violation notices, delinquency notices, lease addendums and renewals)
  • Perform administrative functions including answering phones, typing, copying, faxing, and filing
  • Complete and maintain resort records, reports, and files
  • Collect and post guest rents and processing fees; record in the proper accounts and issue receipts
  • Make collection calls for rental payments
  • Process check-ins and check-outs
  • Assist with the preparation of marketing materials and implementation of guest relation activities
  • Assist prospective guests by reviewing and assisting with applications
  • Address-all customer service requests
  • Other duties as assigned
  • High school diploma or GED
  • Minimum 2 years administrative experience preferred
  • Strong customer service skills
  • Excellent telephone skills
  • Good problem solving skills
  • Professional appearance (Business Casual)
  • Thorough knowledge of federal, state and local laws pertaining to fair housing laws
  • Computer proficiency, including the internet and Google suite; experience using RMS, Rent Manager and Back Office preferred
  • A current, valid driver’s license from the State where the resort is located is required before driving a company-owned vehicle or before driving his/her own vehicle on company business.
  • Display Zeman’s Core Values
    – Honesty
    – Respect – For others and yourself
    – Cooperation – If you need help, ask. If you are asked for help, give it.
    – Devotion – Sincere interest in helping our customers and your teammates
    – “WOW” – Deliver unexpected great service
    – Fun – Be a passionate team player and have FUN!

Zeman Homes is a drug-free, equal opportunity employer. We participate in the E-Verify program.

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